Rejection Reasons

These rejection reasons are used when a user needs to reject a document during the Validation activity.

Any changes made to these settings are applied to new documents only. Documents that are already in-progress use the settings that were in-place when their processing began.

The following settings are available.

Index

This is a read-only ID that is provided by the system when an rejection reason is created.

Key

This setting is editable when a rejection reason is first created only. It is not possible to change the key when editing the rejection reason.

The code for the different types of rejection reasons.

The following keys are predefined:

[NAI] This is not an invoice
[PIX] Document requires PIX Correction activity
[GEN] Scan quality issue
[GEN] Document needs to be re-scanned
[GEN] Document not legible
[CHN] Document is a Chinese VAT document

It is possible to use one of the above keys or a custom key.

Display

This setting is editable when a rejection reason is first created only. It is not possible to change the display value when editing the rejection reason.

This is the message displayed in the Validation activity.

Predefined

If selected, the rejection reason is predefined and cannot be deleted.

Active

If selected, the rejection reason is available for selection in the Validation activity. You cannot delete a rejection reason that is active.