› Statistics

Statistics

The Statistics link provides access to statistic reports on packages activity for all the system users for default or custom time period. Statistics is displayed in charts for its easy reading. Hovering on charts displays the amount of packages for the chart unit.


The following options can be specified:

  • Account
  • User (if account is specified)
  • Time period

The time period selector allows to choose either default timeframes (last day, last week, last month or last year) or to set your own timeframe by selecting custom period and picking dates ‘from’ and ‘till’.


Statistics data has the retention period set in the configuration. It means that all the statistics data exceeding this timeframe is deleted from the database and won’t be displayed by request. You can either specify it for any amount of days (more than one) or leave unset, then the default value 2 years will be set.

By default statistics page displays activity for all the accounts for the last month. After specifying different settings for account/user and time period and clicking Refresh new data according to selected parameters is displayed.

The statistics page provides reports on:

  • Package status
  • Completion rate
  • Activity
  • Package velocity

Package status

Package status chart demonstrates the amount of packages created, completed, rejected, expired and canceled. It expresses a part-to-whole relationship between different package states.


Completion rate

Completion rate chart displays share of completed packages to all the finalized packages. It provides the proportion between positively finalized and dismissed (rejected, expired and canceled) packages.


Activity chart

Activity chart displays dynamics of signing activity. It’s the bar chart representing the amount of packages by state and time. Selected timeframe is divided into 12 equal time units either it’s a year or a week. It provides opportunity to see the dynamics for any selected timeframe.


Package velocity

Package velocity chart demonstrates velocity of finalization of packages. It shows how many packages were finalized (completed, rejected, expired and canceled) for less then 1 hour, for 1-6 hours, for half a day, for a day, two days, seven, twenty one or more than twenty one days.